Knowledge Base
www.rentrax.com
Create a support ticket
Quick Videos
Support Centre
Quick Videos
Business Settings
Activity Settings
Message Settings
Category Settings
Processing Orders
Tours
Client Portal
Other
Quick Start
FAQ
Managing your Rentrax Subscription
Managing your Point Of Rental
Booking Page
Orders, Invoices and Payments
End-to-End Reservation
Rent orders list
Reservation Management
Online Reservation
Back-End Reservation
Phone Reservation
Late Return fee calculation
Orders and Reservations Search
Order cancellation process
Collecting payments via different payment methods
SMS
Business Information
Business settings
Location Settings
General Information
Regional settings
Business Calendar
Location Categories
Payment Processor
Quick books
Activity Settings
Activity Type Definition
Activity Settings
Message Settings
Categories
Category structure
Creation of Categories
Creation of Package
Category Report
Products
Product SKU
Products Inventory
Products Maintenance
Product Attributes
Importing Products
Products Report
Pricing
Pricing Template
General Settings
Price table
Category Assignments
Cancellation Fee
Delivery
Delivery Setup
Customers
Staff Management
Quick Sale orders
Availability Calendar
Other Tutorials
Employee Login
Partners & Coupons
Reservation Page settings
Reports
Delivery Report
Payment Reports
Ad-hoc Report
Category Revenue Report
Coupons Report
SMS Report
Daily Report
Products Report
Rent Orders Report
Sale Orders Report
Inventory Turnover Report
Repair Log Report
Cash Deposit Report
System Logs Report
TOUR ORDERS
TOUR Settings
Tour Definition
Tour Reservations
Payment Setting
Security Deposit
Mobile App
Rentrax Mobile App Setup
Mobile App Capabilities
Mobile App Delivery Report
Mobile App Rent Orders
Back to home
Knowledge Base
Quick Videos
Support Centre
Quick Videos
Business Settings
Activity Settings
Message Settings
Category Settings
Processing Orders
Tours
Client Portal
Other
Quick Start
FAQ
Managing your Rentrax Subscription
Managing your Point Of Rental
Booking Page
Orders, Invoices and Payments
End-to-End Reservation
Rent orders list
Reservation Management
Online Reservation
Back-End Reservation
Phone Reservation
Late Return fee calculation
Orders and Reservations Search
Order cancellation process
Collecting payments via different payment methods
SMS
Business Information
Business settings
Location Settings
General Information
Regional settings
Business Calendar
Location Categories
Payment Processor
Quick books
Activity Settings
Activity Type Definition
Activity Settings
Message Settings
Categories
Category structure
Creation of Categories
Creation of Package
Category Report
Products
Product SKU
Products Inventory
Products Maintenance
Product Attributes
Importing Products
Products Report
Pricing
Pricing Template
General Settings
Price table
Category Assignments
Cancellation Fee
Delivery
Delivery Setup
Customers
Staff Management
Quick Sale orders
Availability Calendar
Other Tutorials
Employee Login
Partners & Coupons
Reservation Page settings
Reports
Delivery Report
Payment Reports
Ad-hoc Report
Category Revenue Report
Coupons Report
SMS Report
Daily Report
Products Report
Rent Orders Report
Sale Orders Report
Inventory Turnover Report
Repair Log Report
Cash Deposit Report
System Logs Report
TOUR ORDERS
TOUR Settings
Tour Definition
Tour Reservations
Payment Setting
Security Deposit
Mobile App
Rentrax Mobile App Setup
Mobile App Capabilities
Mobile App Delivery Report
Mobile App Rent Orders
Quick Videos
Short videos to quickly solve your problem.
Business Settings
How to upload business logo?
How to add business website?
How to add business email?
How to set time zone?
How to modify calendar time intervals?
How to modify date and time format?
How to define specific holidays?
See more
Activity Settings
How To Limit The Number Of Items Per Order
How To Enable The Pre-Authorization Security Deposit At Delivery
How To Upload The Site Background Picture
How To Enable Sale Taxes For Used SKU Items
How To Set The Time Range Duration
How To Set The Hourly And Daily Durations
How To Set A Seasonal Duration
How To Enable/Disable The Duration
How To Set A Season Period
How To Set The Activity Range
How To Display The Price Of The Item Including Tax
How To Turn Off Displaying The Packages Tab On The Order Form
How To Set The Order Limitation
How To Change The Walk-In Category Visibility
How To Hide The Product Description
How To Enable/Disable The Re-Ordering Process
How To Enable/Disable Multiple Renters
How To Enable/Disable The Availability Calendar On The Order Form
How To Enable/Disable Skipping The Credit Card Entry
How To Enable/Disable Sending Emails To The Additional Renters
How To Display The Product Option On The Order Form
Use Parameters On The Waiver
Enable Preauthorization
See more
Message Settings
How To Set A Customized Email Opening/Closing Paragraph
How to setup CC emails?
How To Set On-Screen Notifications On The Order Form
How To Set Auto SMS
How To Enable/Disable Sending The Closing Order Email
How To Enable/Disable Sending The Cancelled Order Email
How To Create A New Message Template
Edit SMS Reminder For Return Items
Set SMS Reminder Triggers For Rent Order’s “Start and Finish”
Set Auto SMS For Delivered Orders
See more
Category Settings
How To Track Products Based On SKU
How To Track Products Based On Quantity
How To Set The Security Deposit For The Products
How To Enable The Daily Drop-off/Pickup During Rental Period
How to assign products attributes group?
How to upload category image?
How to bundle rental items?
How to assign renter attributes?
Add Short Product Details
Add Detailed Product Description
See more
Processing Orders
How to Place Orders Through Back-End
How to Place Phone Orders
How to Change Rental Period
How To Confirm Reservations
How to Cancel an Order
how to Process a Refund
How to attach driver license?
How to Deliver Orders
How to close reservations
How to search for a particular SKU?
See more
Tours
Set Tour Reservation Confirmation
Let Customers Edit Their Tour Orders
Include Signed “Terms & conditions” In The Emails
Enable The Waiting List
Customize Tour Emails
Accept Partially Available Orders
Send Email Copy to Store (For Tours)
See more
Client Portal
How to activate a new subscription in your account
Other
Add New Customer
Search Customer’s Name
Add Credit Card To Customer's Profile
Edit Existing Customer’s Credit Card
Edit Existing Customer’s Information
Check The Rent Orders History
Add New User
Add New Role
Extend Expired User Accounts
Deactivate Users
Edit Roles
Delete Roles
How to set up access key?
How to set a device as kiosk for walk-ins?
How to limit deliveries per day?
See more
