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Knowledge Base
  • www.rentrax.com
  • Create a support ticket
  • Support Centre
  • Quick Videos
    • Business Settings
    • Activity Settings
    • Message Settings
    • Category Settings
    • Processing Orders
    • Tours
    • Client Portal
    • Other
  • Quick Start
  • FAQ
    • Managing your Rentrax Subscription
    • Managing your Point Of Rental
    • Booking Page
    • Orders, Invoices and Payments
  • End-to-End Reservation
    • Rent orders list
    • Reservation Management
    • Online Reservation
    • Back-End Reservation
    • Phone Reservation
    • Late Return fee calculation
    • Orders and Reservations Search
    • Order cancellation process
    • Collecting payments via different payment methods
  • SMS
  • Business Information
    • Business settings
  • Location Settings
    • General Information
    • Regional settings
    • Business Calendar
    • Location Categories
    • Payment Processor
    • Quick books
  • Activity Settings
    • Activity Type Definition
    • Activity Settings
    • Message Settings
  • Categories
    • Category structure
    • Creation of Categories
    • Creation of Package
    • Category Report
  • Products
    • Product SKU
    • Products Inventory
    • Products Maintenance
    • Product Attributes
    • Importing Products
    • Products Report
  • Pricing
    • Pricing Template
    • General Settings
    • Price table
    • Category Assignments
    • Cancellation Fee
  • Delivery
    • Delivery Setup
  • Customers
  • Staff Management
  • Quick Sale orders
  • Availability Calendar
  • Other Tutorials
    • Employee Login
    • Partners & Coupons
    • Reservation Page settings
  • Reports
    • Delivery Report
    • Payment Reports
    • Ad-hoc Report
    • Category Revenue Report
    • Coupons Report
    • SMS Report
    • Daily Report
    • Products Report
    • Rent Orders Report
    • Sale Orders Report
    • Inventory Turnover Report
    • Repair Log Report
    • Cash Deposit Report
    • System Logs Report
  • TOUR ORDERS
    • TOUR Settings
    • Tour Definition
    • Tour Reservations
  • Payment Setting
    • Security Deposit
  • Mobile App
    • Rentrax Mobile App Setup
    • Mobile App Capabilities
    • Mobile App Delivery Report
    • Mobile App Rent Orders

      

      Support Centre

      New Support Centre is coming soon

      Quick Videos

      Short videos to quickly solve your problem.
      

      Quick Start

      Overview of the most essential settings
      

      FAQ

      Short answers to the most frequently asked questions

      End-to-End Reservation

      Rental Reservation and Rental Order are main concepts used by Rentrax, to describe the online and offline rental activities from customers.

      SMS

      Sending updates & reminders to customers regarding their plan start & plan finish.

      Location Settings

      Set up Business hours, Currency, Time zone, Payment processor, PayPal & QuickBooks.

      Activity Settings

      Set up activity type information(Seasons calendar, Terms and conditions, etc) and Order page information.

      Categories

      The two-level category model is used to organize the rental type products, also to keep the flexibility for managements.

      Products

      Adding Products into the inventory is mainly useful for checking product availability and tracking based upon SKU number.

      Pricing

      Define the pricing based on your business by creating a pricing template and assigned the template to each of the categories or groups of categories.

      Delivery

      Deliver items to your customer's location and charge them based on postal code, or distance, or just a flat rate.

      Customers

      Manage all of your customer’s information in a single location.

      Staff Management

      Track your staff's sales performance and measure their success.

      Reports

      Rentrax supports various types of accounting reports on your daily basis.
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      • www.rentrax.com
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