The Walk-In Order Form is designed for in-store bookings, where customers visit your store and reserve equipment directly. It can be used by staff at the counter or through self-service kiosks for a faster booking experience.
Multiple kiosks can be set up in your store where customers place their own orders. To enable this, staff need to configure each device as a kiosk device. Once enabled, the order form automatically switches into Walk-In Order Form mode.
How to Set Up a Device as a Kiosk
Follow these steps to configure a device for walk-in orders:
- Log in to your rental platform and go to the Dashboard.
2. On the Dashboard, scroll to the bottom and click the Set Kiosk button.
3. Verify that the button changes to Remove Kiosk – this confirms the device has been successfully set as a kiosk.
4. Log out from the device.
Now, this device will function as a kiosk device. Repeat the same steps on every device you want to use as a kiosk.
Benefits
- Enables self-service kiosks to reduce wait times and improve customer experience.
- Gives staff flexibility to handle custom requests
- Ensures accurate inventory distribution between online and walk-in customers.
- Offers multiple payment options, online payment or terminal payment.