Template Assignment Definition

Template assignment is the place where the Email/.SMS/Reminder Trigger templates are attached based on the order/invoice/SMS events.

Events for SMS/Email Orders:

  • On Save – Sent when the order is in Pending status. This email will be sent to all clients with pending orders.
  • On Confirm– Sent automatically when an order is confirmed.
  • On Deliver – Sent automatically when an order is delivered.
  • On Return – Sent automatically when an order is returned.
  • On Close – Sent automatically when an order is closed.
  • On Cancel – Sent automatically when an order is cancelled.
  • Manual Order – Email sent to clients when triggered manually.

Events for Reminder Triggers for SMS/Email:

  • Start Reminder – An SMS reminder about the order’s start time, sent to clients based on the set time frame.
  • Finish Reminder – An SMS reminder about the order’s end time, sent to clients based on the set time frame.

Events for SMS/Email Invoices:

  • On Submit – Invoice email sent when the invoice is submitted.
  • On Posted- Invoice email sent when the invoice is posted.
  • Manual Invoice- Invoice email sent to clients when triggered manually.

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